Support and Management for Oracle

Support and Management for Oracle

Support, monitoring and management for your Oracle databases

Support and Management for Oracle can help you get peak performance from your Oracle databases. With support, monitoring and comprehensive management, you can be reassured that your databases are finely tuned and capable of supporting your business functions.

What is Support and Management for Oracle?

Support and Management for Oracle is a remote support and management service where Proact looks after your Oracle databases. This service allows your staff to step away from daily operational database tasks as Proact will become a virtual member of your team.

This cost effective solution provides remote management of your Oracle databases, located at your site or within a public cloud provider’s data centre. Proact can monitor your systems around the clock, taking appropriate action if an issue occurs. This allows your team to keep its attention on your business-critical projects. In the event of an incident, Proact will act as a single point of contact and will work strenuously until problems are resolved.

Our team of Oracle experts will ensure that your databases are functioning as well as possible, making sure you’re getting the most out of Oracle technology. Using information collated from our monitoring, we will conduct thorough analysis of your databases and suggest improvements to ensure optimal performance. With in-depth knowledge of Oracle databases and a heritage of delivering successful IT infrastructure projects, Proact has the expertise needed to help your IT reach its potential.

Benefits

  • FLEXIBLE COST MODEL

    Take control of your IT spend – pay monthly and scale the service up or down when you need to.

  • FREE-UP TIME

    Let your IT staff step away from day-to-day tasks and focus on the projects that can really add value to your business.

  • 24x7x365 ASSISTANCE

    Avoid problems before they arise with our comprehensive monitoring and management, underpinned by our contractual SLAs.

  • INDUSTRY RECOGNISED SECURITY ACCREDITATIONS

    Know that your data is secure as Proact is ISO27001 accredited.

  • ITIL SERVICE PACKAGES

    Our ITIL based support can provide you with piece of mind.

  • ACCESS TO OUR CUSTOMER PORTAL

    Enterprise-class monitoring, alerting and reporting.

    If you’re interested in finding out more about Proact’s Support and Service Management for Oracle, you can download the brochure here.

    Contact us about Support and Management for Oracle

    To discuss Service Management or Support for Oracle with one of our team, simply complete the contact form below and we will get back to you.

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